Help & Support

Find answers, tutorials, and get support for your timepup account

Search Help

Find answers quickly

Live Chat

Chat with support

Video Tutorials

Watch how-to videos

Email Support

Get help via email

Getting Started

Learn the basics of setting up and using timepup

Setting up your business

Configure your organization and services

Managing bookings

Create, edit, and track appointments

Client management

Add and organize your clients

Advanced Features

Explore powerful features to grow your business

Calendar integration

Sync with Google Calendar and others

Payment processing

Accept payments and manage billing

Automation & workflows

Set up automated reminders and tasks

Frequently Asked Questions

Quick answers to common questions

How do I add a new service?

Navigate to Services in the sidebar, click "Add Service", and fill in the service details including name, duration, and price.

How do I cancel or reschedule a booking?

Go to Bookings, find the appointment, and click the three dots menu. Select "Reschedule" or "Cancel" and follow the prompts.

How do I set up payment processing?

Go to Admin > Billing Admin > Payment Methods. Connect your Stripe account to start accepting payments.

Can I customize my booking form?

Yes! Go to Settings > Booking Form to customize fields, add your branding, and set up custom questions.

Still Need Help?

Our support team is here to help you succeed

Live Chat

Available 24/7

Email Support

support@timepup.com

Phone Support

Business hours